Are you having trouble charging your Insta360 One X2, and you have no idea what is causing the problem? Well, no worries, in this article, we will be helping you pinpoint your Insta360 One X2 battery not charging and will be dealing with it accordingly.
The reason your Insta360 X2 battery is not charging is either a faulty charger or a damaged charging port. In the event of a damaged charging port, you can either claim your warranty or get a charging hub for your battery.
Before buying yourself a new charging hub, ensure that your charging port is the culprit. You can do so by troubleshooting your Insta360 using the guidelines below. So let’s get started.
Troubleshooting Your Insta360 One X2 Battery
While troubleshooting your Insta360 One X2 charging issue, there are two primary things you need to look for:
- Your Charger’s Wattage
- Your Charging Port’s Functionality
With that said, here’s how you can pinpoint the error in your Insta360 One X2:
Ensure You Are Using the Right Charger
The Insta360 One X2 comes up with a 1630 mAh battery that takes 85 minutes to charge with a 5V/2A adapter and a Type-C cable. However, the device isn’t compatible with every charger. For instance, if you use a charger under 5V, you’ll be able to see the red charging light blinking, but the battery won’t be charging at all.
You can buy the official charger from the Insta360 store to ensure that you are using the right charger. If you cannot get one, you can always use a 20 Watt Apple charger or a good quality 5V / 2A power brick as a substitute.
Ensure Your Charging Port Is Working
If your charger isn’t the reason behind your battery not charging, you need to check whether your charging port is functional or not. To check your charging port functionality, follow these steps:
- Take a charger that you previously verified to be working.
- Plug the charger into the USB-C port of your device.
- If the red light starts blinking, it means your port is functioning as intended.
Try cleaning your charging port with a small brush if the red light doesn’t blink. Now redo all the mentioned steps, and if the red light still doesn’t blink, you will need to get a charger hub for your Insta360 One X2 or repair your charging port.
Using a Charger Hub for Your Battery
If you know that your charging port isn’t working anymore, you can either claim your warranty or buy a charger hub. A charger hub allows you to charge your Insta360 One X2 battery using a charging dock, hence bypassing the faulty charging port in the first place.
Moreover, the charger hub allows you to charge your battery faster. The Fast Charger Hub supports a 9V/2A USB-C charger, and depending on the number of batteries plugged in; the charging time will vary. The table below shows an approximate duration for each charge.
| No of Batteries | Charging Duration |
| 1 | 60 minutes |
| 2 | 80 minutes |
| 3 | 110 minutes |
Charging Your Insta360 One X2 Battery Using a Charger Hub
To charge your Insta360 One X2 battery using a charger hub, you will need to take the battery out and connect it to the hub. To take your battery out, follow the below-mentioned steps:
- On the left side of your device, you will find two latches.
- Now pinch both the latches towards each other.
- Lastly, pull the battery out of the device, and you are done.
Once the battery is in your hand, insert it into your charger hub. While inserting your battery, align the battery terminals with the charging hub pins. If everything goes right, you will see a red light on your charger hub, and your battery will start charging.
Here’s a table showing all the different indicators you might get while connecting your battery:
| Indicator | Status |
| Red | Charging |
| Yellow | Battery inserted but not being charged |
| Flashing-Yellow | Malfunction |
| Green | Fully Charged |
| Grey | No battery inserted |
Using a Substitute Battery
As the battery will be out of the device, once you are charging it, your Insta360 One X2 won’t be able to run. To deal with this issue, you can get more than one battery and swap them to save yourself from waiting time. However, while getting new batteries, ensure you get them from the Insta360 official website.
This is due to the rubber lining that Insta360 batteries use. The rubber lining seals off the entrance for the water and is an important aspect when it comes to waterproofing it. Therefore, if you plan on getting an extra battery go for the official one.
Conclusion
We know how frustrating it can be when your battery is not charging. Therefore, to help you out, we have listed all the reasons why your Insta360 One X2 is not charging while presenting you with an alternative to your charging situation.